Testing Center Assistant

University of Arkansas for Medical Sciences•Little Rock, AR

About The Position

The Testing Assistant (Administrative Specialist I) works as part of a testing team to ensure that UAMS students have comfortable and successful testing experience within the Testing Center. They must have strong customer service and communication skills with great problem-solving capabilities. The Testing Assistant must be able to safeguard the testing center from misconduct and be willing to interact with faculty on a professional, regular basis. They must be able to have their work interrupted frequently without becoming frustrated and be electronically and physically organized.

Requirements

High School diploma/GED required.
Demonstrate experience working in a service-oriented environment.
Must have a friendly, welcoming demeanor.
Ability to work as part of a team and follow directions.
Ability to remain stationary for extended periods and perform walk-throughs is necessary.
Intermediate computer program proficiency.

Responsibilities

Assist with facilities evaluation to keep up with classroom maintenance.
Inventory management for OIPE, CHL, ESSC, 12th Street Clinic, Culinary Medicine, and other Academic Affairs departments as needed.
Management of poverty simulation kits.
Greet students and verify identification, and that the student has signed in to test.
Ensure all student belongings are locked away and that students are only allowed materials for testing.
Help coordinate supply orders and marketing events/orientations.
Perform administrative functions.
Conducts closing procedures daily.
Maintain testing calendars and database.
Monitors testing email inboxes for incoming testing requests.
Schedules tests and testing equipment/rooms on the testing calendars, ensuring that all relevant information is collected, and conflicts are resolved prior to testing.
Notifies the Testing Coordinator and staff of changes and special circumstances as it pertains to testing and testing equipment.
Administer tests/exams.
Maintain and apply knowledge of Testing Center policies, practices, and procedures.
Confirm testing equipment is operational, and the testing area is clean and organized.
Contact the teaching faculty with any testing issues (missing password, test not appearing, etc.).
Continuously monitor students while testing.
Collect evidence of misconduct if necessary.
Retrieve scratch paper and send any documentation to the teaching faculty as requested.
Communicate issues with other testing center staff and/or technical support.
Performs other duties as assigned.