Testing Assistant

College of Lake County•Southlake, TX

1d•$15

About The Position

The Testing Assistant, under the direct supervision of the Manager, Testing Center is responsible for the administration of tests, maintenance of test security and confidential information, and customer service support for testing services. Tests are administered in computerized and paper based formats.

Requirements

High School diploma or equivalent.
Computer skills including word processing and spreadsheets.
Experience working with people from diverse backgrounds and abilities

Nice To Haves

Some college.
Experience working in testing or an educational setting.
Good organizational, communication and customer service skills.
Conversational Spanish language skills.

Responsibilities

Administers tests in strict compliance with all testing rules, regulations and procedures.
Monitors testing rooms to ensure examinees are complying with testing rules and procedures.
Provides customer service support and information about testing services to students, staff members in other departments and others requesting general information by telephone, email, fax, or in person.
Schedules testing appointments for examinations.
Provides clear and concise testing instructions to examinees as well as other exam-related information to students, faculty, staff and community members.
Reports any suspected violations of testing rules and procedures such as cheating and identity fraud, by examinees to supervisor.
Assists supervisor in organizing files, work space and other special projects.
Other duties as assigned.