Test Support Manager

Accenture Federal ServicesWashington, DC
40d

About The Position

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! Role Summary: We are seeking a motivated and experienced Testing Coordinator to join our team. The ideal candidate will have a strong background in managing and coordinating testing efforts in enterprise cloud ERP/HCM environments, with a preference for exposure to Oracle HCM Cloud testing. This role requires proficiency in defect management and testing tools, excellent organizational skills, and the ability to work collaboratively with cross-functional teams to ensure successful testing outcomes.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Business, or a related field, or equivalent work experience.
  • Minimum of 5+ years in testing coordination or related roles.
  • US Citizenship required

Nice To Haves

  • Demonstrated experience in coordinating testing efforts in enterprise cloud ERP/HCM environments, with exposure to Oracle HCM Cloud testing preferred.
  • Proficiency with defect management and testing tools such as Jira, ALM, Oracle OATS, or similar platforms.
  • Strong organizational and planning skills with the ability to manage multiple testing cycles and deliverables simultaneously.
  • Proven ability to communicate effectively with technical and non-technical stakeholders, facilitating collaboration and understanding.
  • Experience in identifying and implementing process improvements and automation tools.

Responsibilities

  • Coordinate testing efforts in enterprise cloud ERP/HCM environments, ensuring high-quality outcomes.
  • Develop, maintain, and manage test plans and schedules for various testing cycles, including System Integration Testing (SIT), User Acceptance Testing (UAT), and Regression Testing.
  • Oversee the creation, review, and execution of test scenarios, test scripts, and test data requirements to ensure comprehensive test coverage.
  • Collaborate with functional consultants, business teams, and technical teams to ensure testing readiness and alignment with project goals.
  • Facilitate daily or weekly test status meetings, providing updates to project managers and leadership on testing progress and challenges.
  • Monitor the progress of test execution, ensuring timely completion of planned testing activities while maintaining high standards of quality.
  • Log, track, and prioritize defects, ensuring they are thoroughly documented, assigned, and resolved in a timely manner.
  • Identify opportunities for enhancing processes, implementing automation, and improving test documentation to drive efficiency and effectiveness.
  • Maintain all test-related documentation in an audit-ready condition to ensure compliance with project and organizational standards.
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