Test Supervisor

Moog•Gilbert, AZ

1d•$80,000 - $120,000•Onsite

About The Position

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work. Job Title : Test Supervisor Reporting To: Engineer Sr., Project Work Schedule: Onsite – Phoenix, AZ GENERAL FUNCTION: The Test Supervisor is responsible for the personnel, standard equipment, services, scheduling, processes and continuous improvement associated with Test Lab to achieve customer satisfaction and effective utilization of company resources in direct support of customer delivery and financial goals. Test Supervisor is responsible to provide capacity and capability to test all firm and forecast program hardware, taking action where necessary to define and execute improvement efforts to prepare for site growth. NATURE AND SCOPE OF POSITION: The Test Supervisor reports to the Operations Manager. To achieve the objectives of this position, the incumbent must work closely with Human Resources, Sales and Marketing, Program Management, Engineering, Purchasing, Assembly and Test, and all levels of management. Additionally, the incumbent may be required to interact with customers from time to time. Capability : Create and maintain capability necessary to test all avionics products delivered by Moog Including standard lab processes, equipment, certifications, calibration/maintenance, trained and skilled personnel, and outside test coordination for unpowered, powered or environmental testing. Custom test equipment designed by Moog is the responsibility of Test Engineering. Define and manage capital purchases associated with the standard lab capability along with managing department expenses within fiscal year budgets. Capacity : Define and manage the capacity necessary to test all avionics products delivered by Moog. Including floorspace, headcount, equipment, and outside test lab services. Monthly, review and update supply vs demand information to create necessary actions that align supply with demand. Annually, supply vs demand actions include headcount forecast to establish budgets. Adjustments to headcount may include requisitions, interviewing, onboarding, terminations or reductions in force. Manage personnel including check-ins, quarterly reviews, annual salary changes, initiatives, Workday timecard review and monitoring utilization vs budget. Long Range Planning : As part of maintaining adequate capacity, assess test lab layout and quantify need for floorspace expansion to support the site long range plan (5 year forecast). Scheduling : Use capability and capacity as inputs to (1) analyze customer requirements and available capacity, (2) determine if gaps exist and (3) identify sound options. Involve the appropriate personnel to resolve capability and capacity issues, and calls to management's attention significant problems likely to impact the internal test or shipment plans Monitor progress against the test lab plan and communicate program status on a regular basis. The Test Supervisor coordinates closely with Test Engineering to understand changes in capability or capacity associated with future custom test equipment architectures. The Test Supervisor also acts as an internal educator and consultant, providing education and training throughout the organization to improve others' understanding of test lab processes, capabilities and restrictions.

Requirements

The Test Supervisor must maintain a working knowledge of electronics testing processes and equipment to ensure alignment with business strategies and goals.
The incumbent must be familiar with how the products are sold and understand the importance of short lead times and on‑time delivery.
Test Supervisor must have a sound understanding of MRP II material control systems, and have or be able to rapidly acquire a detailed understanding of the specific systems used at Moog.
The incumbent must be skilled in the quantitative analysis of business problems and be proficient or be able to quickly develop expertise in the use of spreadsheet and scheduling/capacity planning software.
Finally, the incumbent must have the personal drive and human relations skills to deal with the conflicting interests of customers, Program Managers, Engineers and Managers of different operating units.
It is expected that the incumbent have a Bachelor Degree in business or engineering with a minimum of five years electronics test experience.

Responsibilities

Develop and maintain an ambitious, yet realistic test plan for the lab.
Revise the plan when necessary based on an analysis of supply and demand that takes all relevant input into account.
Provide completion promise dates on all programs and respond to requests for changes.
Ensure that the internal test plan supports the shipment plan.
Develop and maintain Test hours for scheduled items.
Evaluate the impact of 'top down' inputs, such as requests for testing in less that normal lead time.
Evaluate the impact of 'bottom‑up' inputs, such as hardware status from Program Management or Engineering indicating that particular assemblies will not be available as scheduled, technical problems that impact the test processes, or planned production capacities that are not being attained.
Monitor progress against the test plan and internal schedule, communicating program status to appropriate personnel.
Take lead role in resolving capacity and testing constraint issues.
Call significant conflicts to management's attention and recommend alternative courses of action.
Maintain the integrity of data that supports the department budgets, program planning and capacity planning processes.
Act as focal point for cycle time reduction efforts in the test lab.
Maintain optimal capacity to attain satisfactory customer service levels while minimizing capital investment.
Evaluate forecasts and internal sales orders for spares, repairs and production and development hardware for reasonableness and work with Program Management or Sales & Marketing to resolve issues.
Develop and present a test department strategy, staffing plan, and budget to top management that is in alignment with fiscal year and long-range planning demand.