Test Manager

Quilter

About The Position

Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £126.3 billion in customer investments (as of August 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us! About the Role Level:4 Department: Technology Location: Southampton Contract type: Permanent Supports the test relationship between Quilter and Quilter’s suppliers. Work with and influence all Software Engineering disciplines to promote awareness and understanding of the function Testing and Quality Assurance/Management Framework, Policy and Strategy. Contribute to the implementation in the implementation and ongoing enhancements of testing capabilities, processes, standards and governance, while embedding ethical testing practices and supporting Quilter’s sustainability and digital responsibility commitments.

Requirements

Strong Leadership Skills: Ability to work collaboratively within a team of testers and engineers across multiple programmes and suppliers. Effective delegation and decision-making skills.
Excellent Communication Skills: Proficient in both written and verbal communication. Ability to interact with stakeholders, clients, and team members clearly and effectively.
Analytical and Problem-Solving Skills: Strong analytical skills to identify issues and develop effective solutions. Ability to troubleshoot and resolve technical problems.
Attention to Detail: Meticulous in planning and executing test strategies. Ensures thoroughness in testing processes to maintain high quality.
Risk Management: Ability to identify potential risks and develop mitigation strategies. Experience in managing high-risk projects and ensuring successful outcomes.
Adaptability and Flexibility: Ability to adapt to changing project requirements and environments. Flexibility in managing multiple projects and priorities.
Extensive Testing Experience: Experience in software testing and quality assurance. Hands-on experience with various testing methodologies and tools.
Project Management Experience: Experience supporting testing projects. Experience in developing and implementing test plans and strategies.
Technical Proficiency: Knowledge of software development life cycles and testing frameworks. Familiarity with automation tools and scripting languages.
Stakeholder Management: Ability to work with stakeholders, including clients, vendors, and internal teams, while championing an inclusive and psychologically safe environment where diverse perspectives are valued and innovation thrives. Ability to manage expectations and deliver results.
Continuous Improvement: Commitment to continuous learning and improvement in testing practices that directly contribute to delivering secure, high-quality digital experiences that build customer trust and confidence. Experience in driving process improvements and implementing best practices.
Reporting and Documentation: Proficiency in creating detailed test reports and documentation. Ability to communicate test results and progress to all levels of stakeholders effectively.

Responsibilities

Leading the Test Strategy: Support the definition and execution of the test strategy across multiple portfolio initiatives, ensuring alignment with Quilter’s business objectives, regulatory standards, and risk appetite. Ensure the strategy covers all appropriate test phases across the functional and non-functional domain.
Vendor Management Assist in managing relationships with third-party vendors to ensure alignment with portfolio testing objectives. Ensure vendor compliance with Quilter’s testing standards, governance frameworks, and quality expectations. Support coordination of multi-vendor test activities to ensure seamless integration and delivery across the Portfolio. Evaluate vendor performance using defined KPIs and provide feedback for continuous improvement. Mitigate risks associated with vendor delivery and escalate issues as appropriate to programme leadership
Managing Test Planning and Execution: Contribute to the planning, execution, and reporting of tests across multiple projects and suppliers. Ensure readiness and quality at every stage of the testing process.
Collaborating with Stakeholders: Work closely with delivery teams, third-party vendors, and senior stakeholders to ensure seamless integration and delivery. Provide clear and concise updates to programme leadership and the Testing Practice.
Ensuring Quality Assurance and Test Governance: Establish and maintain robust test governance frameworks, ensuring audit readiness and compliance with internal and external regulatory requirements. Champion continuous improvement in testing practices, tooling, and automation.
Managing Resources and Teams: Provide guidance and support to junior testers across the organisation, fostering a culture of quality, innovation, and continuous improvement. Assign roles, set deadlines, and oversee the work of quality assurance and quality control professionals, Test Specialists, and other testing roles.
Reporting and Communication: Define and track key performance indicators (KPIs) to measure testing effectiveness, efficiency, and business value delivered. Communicate effectively with all stakeholders to ensure alignment and understanding of testing objectives and outcomes.

Benefits

Holiday: 182 hours (26 days)
Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.
Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.
Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.
Life Assurance: 4x your salary.
Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.
Healthcare Cash Plan: Jersey employees only

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