Test & Code Compliance Coordinator

KONE•Denver, CO

About The Position

Are you ready to make your next career move to join our team as our TEST & CODE COMPLIANCE COORDINATOR for KONE Americas in KONE USA-DENVER, CO? Do you enjoy working in a fast-paced environment and have the ability to multitask on a daily basis? Are you able to collaborate with all levels of the organization to achieve business goals? Do you thrive in areas where priorities change from time to time? Are you skillful with technological tools such as Microsoft Office (Excel, Word, PowerPoint)? Do you demonstrate a passion for quality and results? Are you committed to promoting a safety culture in your team? If you answered a resounding YES to these questions, then we have an amazing opportunity for you! As our “TEST & CODE COMPLIANCE COORDINATOR,” you will manage local and district processes for scheduling, and interface with Service/Repair Supervisors, customers, 3rd party inspection companies and local regulatory bodies to schedule testing and inspections. You will bring 2+ years of progressive and successful customer service experience to KONE along with an appetite for learning a new industry. A High School education or equivalent. Other Listed Duties as Needed Schedule and coordinate with Service/Repair Supervisors and Repair Operations Specialist in scheduling of other planned repairs to support efficiency in managing technician and crew schedules. Work with Branch Staffs on expectations, processes, and information required from Staffs to support Testing and Code Compliance processes. For Branches not on ATI Tender Creation, create billable tenders for testing and inspections for customers, follow-up to obtain approval, create Billable Service Orders and requisition parts as required. Lead, coordinate, and maintain accuracy of Automatic Test and Inspection Database (ATI), SAP contractual testing requirements and report out to General Manager, Service and Solutions weekly Track, manage permits and communicate completed inspections to government agencies and customers. Adapt to and implement changes as a result of tracking and monitoring local regulatory directives / violations and requirements, Authority Having Jurisdiction (AHJ) code compliance. Invoice dispute management on billable testing and inspections.

Requirements

2+ years of progressive and successful customer service experience
High School education or equivalent
Proficient in MS Word and Excel
Well Organized
Customer service mindset

Responsibilities

Manage local and district processes for scheduling
Interface with Service/Repair Supervisors, customers, 3rd party inspection companies and local regulatory bodies to schedule testing and inspections
Schedule and coordinate with Service/Repair Supervisors and Repair Operations Specialist in scheduling of other planned repairs to support efficiency in managing technician and crew schedules
Work with Branch Staffs on expectations, processes, and information required from Staffs to support Testing and Code Compliance processes
For Branches not on ATI Tender Creation, create billable tenders for testing and inspections for customers, follow-up to obtain approval, create Billable Service Orders and requisition parts as required
Lead, coordinate, and maintain accuracy of Automatic Test and Inspection Database (ATI), SAP contractual testing requirements and report out to General Manager, Service and Solutions weekly
Track, manage permits and communicate completed inspections to government agencies and customers
Adapt to and implement changes as a result of tracking and monitoring local regulatory directives / violations and requirements, Authority Having Jurisdiction (AHJ) code compliance
Invoice dispute management on billable testing and inspections