Code Compliance Official

Town of Castle Rock•Castle Rock, CO

About The Position

This posting will remain open continuously until filled. The Town of Castle Rock’s future and the quality of that depend on the choices we make today. Do you want to be part of a team that make decisions that work now while preserving and protecting Castle Rock’s identity and quality of life for the future? We value teamwork , cooperation , and quality communication . We strive to provide exceptional public service to our customers and encourage creativity and innovation. We welcome all that share those values to apply. Working for the Town of Castle Rock includes: The opportunity to make a difference in our community Career Advancement Programs Employee well-being program Competitive total compensation with an excellent benefits package Free membership to the MAC or Recreation Center Public Service Student Loan Forgiveness eligible employer

Requirements

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
High School Diploma or GED equivalent
Two (2) to three (3) years previous experience in zoning, land use, code enforcement, or covenant enforcement; or an equivalent combination of education, training, and experience.
Colorado Association of Code Enforcement Officials (CACEO) Zoning Inspector Certification, or ability to obtain within one (1) year of hire.
Valid driver’s license
Knowledge of zoning regulations, land use principles, development standards, and municipal code enforcement practices.
Knowledge of local government operations and the legal framework surrounding code compliance and administrative procedures.
Knowledge of mediation, negotiation, and conflict resolution techniques.
Ability to interpret technical, legal, and regulatory documents.
Ability to use monitoring equipment, including but not limited to light and noise meters.
Strong problem-solving, organizational, and analytical skills.
Strong oral and written communication skills, including the ability to speak confidently before the public, boards, commissions, and judges.
Ability to work independently with minimal supervision and collaboratively as part of a team.
Ability to maintain professionalism in high-pressure, fast-paced, and occasionally confrontational situations.
Ability to manage multiple priorities and meet deadlines.
Ability to safely operate a Town vehicle and perform tasks requiring visual and auditory discrimination.
Regular fieldwork requires access to residential properties, commercial sites, construction areas, and undeveloped land in all weather conditions.
Availability to work regularly two (2) weekend days a month.
Availability to work occasional evenings, weekends, holidays, or emergency situations as required.
Moderate physical work to include lifting, carrying, pushing and/or pulling objects and materials up to 25 pounds
Frequent performance of activities requiring a full range of body movement including climbing, balancing, stooping, kneeling/bending, crouching, crawling, and/or twisting
Frequent hand/eye coordination to operate tools and electrical equipment as well as for driving equipment and vehicles
Vision for reading, recording and interpreting information
Speech communication and hearing to maintain communication with employees and citizens

Responsibilities

Investigate zoning, land use, and sign code complaints for residential and commercial properties.
Conduct field and property inspections to determine compliance with Town laws, ordinances, regulations, and development standards.
Identify violations, issue notices of violation, and document findings accurately and thoroughly.
Conduct follow-up inspections to verify compliance and resolution of violations.
Exercise discretion and sound judgment when addressing violations, with an emphasis on voluntary compliance.
Serve as a Town representative to property owners, residents, businesses, and community organizations.
Explain code requirements clearly and professionally; provide guidance on corrective actions and compliance options.
Mediate disputes and navigate adversarial or occasionally hostile situations with professionalism and tact.
Assist with the development and delivery of outreach and education programs to improve community understanding of zoning and code requirements.
Prepare detailed case documentation, photos, reports, correspondence, summonses, and notices related to complaints and investigations.
Coordinate with the Town Attorney’s Office on cases requiring legal action, including evidence preparation and testimony in Municipal Court.
Maintain confidentiality of sensitive information in accordance with Town policy and state and federal regulations.
Maintain organized and accurate records in accordance with approved policies and procedures.
Track code compliance activities and prepare periodic and monthly summary reports to support departmental operations and effectiveness.
Conduct research related to assigned issues, including photographic documentation of properties, signage, and variance-related conditions for staff reports.
Perform duties in accordance with Development Services timeline guidelines.
Coordinate with Planning, Building, and other Town departments on site compliance, skyline inspections, and other related projects as needed.
Communicate effectively with other jurisdictions and agencies regarding zoning violations and public welfare or safety concerns.
Represent the department at meetings, training sessions, public events, hearings, and Municipal Court proceedings.
Participate in professional development opportunities to maintain current knowledge of zoning, code enforcement, and best practices.
Perform other duties as assigned or required.
Conducts field inspections for the removal of signs placed illegally in the Town right of way.
Determines the Town boundaries to ensure the signs are within Town right of way before removal
Explains Town ordinances and regulations related to sign code regarding sign removal to any customers who have questions.
Ability to use GIS mapping tool to discern the Town boundaries.
Ability to use all safety precautions when driving and parking to remove signs.
Safety light bars and safety vest must be used at all times and best practices for safe parking.
Performs other duties as assigned.