TEST Cashier

SP Plus • Chicago, IL

139d

About The Position

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just 'drive in and drive out.' We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Requirements

• Less than high school education or up to one month related experience or training or equivalent combination of education and experience.
• Availability to work 2nd shift, 3rd shift and/or weekends may be required.
• Must have and maintain a valid state-issued driver's license, with a current address and acceptable driving record.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations.
• Ability to apply common sense understanding to carry out detailed but standard written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions.
• Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public.
• Ability to effectively respond to customer problems or complaints.

Responsibilities

• Treat each customer with respect and kindness, ensuring each interaction delivers on the SP+ Promise of making every moment matter.
• Responsible for being at work every scheduled day, on time and in uniform, and ready to assist customers.
• Counts 'bank' of revenue at beginning of shift to ensure starting total is correct.
• Collects cash and/or validations and maintains security of cash.
• Makes change and issues receipts or tickets to customer for each transaction.
• Computes or re-computes bill from ticket showing amount due per customer.
• Operates cash register after time calculation (manually or by machine), calculates cost or transaction and displays cost of customer transaction on cash register.
• Quotes prices for parking services for which money is received upon customer receipt.
• Gives directions to city locations and assists customers, ensuring they get where they are going easily and efficiently.
• Completes lost ticket forms when original tickets cannot be located.
• Resolves customer complaints quickly and efficiently, asking a supervisor for assistance when needed.
• Answers telephone in a prompt and courteous manner.
• Maintains cleanliness of booth and picks up trash in the surrounding area.
• Conducts timely checks to see if a proper inventory of necessary work aids and supplies are located in booth.
• Verifies log of shift transactions against bank of 'revenue' on hand.
• Compiles 'bank' of collected revenue during the day once a predetermined amount of money has been collected.
• Records amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions.
• Any other duties that may be assigned by the supervisor.

Benefits

• Equal opportunity employer committed to recruit, hire, train, and promote without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law.
• No tolerance for harassment or retaliation against any employee or applicant.

What This Job Offers

• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees