Gulf Coast JCB - Territory Sales Representative

JCB North America•Baton Rouge, LA

About The Position

Gulf Coast JCB is the authorized JCB dealer for South Louisiana, committed to delivering industry-leading products, responsive support, and a customer experience rooted in honesty, urgency, and professionalism. We invest in our people and offer highly competitive compensation for individuals with the drive to excel personally and professionally. The Territory Sales Representative is responsible for driving machine sales within an assigned territory, developing new business, strengthening customer relationships, and promoting Gulf Coast JCB’s full range of equipment and services. Position Type: Full Time, Exempt

Requirements

Industry experience desired (equipment, rental, agriculture, heavy equipment, etc.).
Prior service, parts, or sales experience in a dealership or rental environment.
Valid Louisiana driver’s license required.
High energy, strong communication, and disciplined work ethic.
Strong customer service skills and relationship-building ability.
Able to thrive in a fast-paced environment.
Must pass drug screenings and background checks.

Nice To Haves

Territory management experience preferred.
Leadership potential for future advancement.
Maintain CRM database (Salesforce experience preferred).

Responsibilities

Identify and pursue new sales opportunities.
Build strong relationships and establish trust with customers.
Understand customer needs and recommend appropriate equipment solutions.
Provide technical information, quotes, and product explanations.
Answer customer questions regarding products, pricing, availability, financing, and rental policies.
Follow up on quotes to maximize close rates.
Serve as primary liaison with assigned accounts.
Maintain consistent communication through visits and calls.
Enter all customer information, opportunities, and orders in CRM.
Provide post-sale support and assist with issue resolution.
Maintain accurate records of contacts, accounts, and orders.
Support customer retention efforts and address concerns promptly.
Coordinate equipment deliveries with operations.
Keep showroom, displays, and equipment clean and presentable.
Maintain CRM database (Salesforce experience preferred).
Support marketing initiatives, demos, and customer events.
Collaborate with service, parts, and operations for seamless customer experience.
Maintain strong knowledge of JCB equipment features and benefits.
Stay informed on competitor products and market conditions.
Troubleshoot basic machine questions for customers when needed.