Territory Sales - Inside Sales Representative - Senior

Cummins • Dedham, MA

8h

About The Position

We are looking for a talented Territory Sales-Inside Sales Representative-Senior
to join our team for our Marine Sales department in Dedham, MA.

Job Summary:

Provide sales support for Cummins products and/or services throughout the sales
cycle. May support more complex customer accounts that require adaptation of
response or extensive research. May independently develop and capture
opportunities for additional sales.

In this role, you will make an impact in the following ways: 

Convert demand into revenue by handling inbound prospect calls, qualifying
opportunities, and turning unsolicited inquiries into closed sales that
directly grow the business.
Drive new business development through proactive outreach—cold‑calling, lead
generation, and targeted follow‑ups—to expand Cummins’ customer base and
increase product and service adoption.
Strengthen customer loyalty by building and maintaining positive
relationships, ensuring satisfaction through the Cummins Sales Process, and
supporting customers from initial inquiry through post‑sale engagement.
Accelerate the sales cycle by creating and delivering qualified leads to
field sales, managing quotes and RFPs, and supporting negotiations within
company guidelines to secure profitable agreements.
Enhance operational accuracy by maintaining clean customer data, setting up
new accounts, and ensuring precise sales entry, reporting, and forecasting
through Cummins tools and CRM systems.
Resolve complex customer issues by analyzing escalated inquiries, identifying
recurring problems, and recommending solutions that improve the customer
experience and reduce future friction.
Improve cross‑functional alignment by coordinating with Sales, Operations,
and other departments to balance inventory, service, and delivery
capabilities with customer expectations.
Elevate team performance

Responsibilities

• Convert demand into revenue by handling inbound prospect calls, qualifying opportunities, and turning unsolicited inquiries into closed sales that directly grow the business.
• Drive new business development through proactive outreach—cold‑calling, lead generation, and targeted follow‑ups—to expand Cummins’ customer base and increase product and service adoption.
• Strengthen customer loyalty by building and maintaining positive relationships, ensuring satisfaction through the Cummins Sales Process, and supporting customers from initial inquiry through post‑sale engagement.
• Accelerate the sales cycle by creating and delivering qualified leads to field sales, managing quotes and RFPs, and supporting negotiations within company guidelines to secure profitable agreements.
• Enhance operational accuracy by maintaining clean customer data, setting up new accounts, and ensuring precise sales entry, reporting, and forecasting through Cummins tools and CRM systems.
• Resolve complex customer issues by analyzing escalated inquiries, identifying recurring problems, and recommending solutions that improve the customer experience and reduce future friction.
• Improve cross‑functional alignment by coordinating with Sales, Operations, and other departments to balance inventory, service, and delivery capabilities with customer expectations.
• Elevate team performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed