Territory Partner Manager (Austin / Dallas)

Nextiva

6d • $100,000 - $190,000

About The Position

At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.
Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.
If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.
Build Amazing. Deliver Amazing. Live Amazing. Be Amazing.
Nextiva is seeking a Territory Partner Manager to join our organization. In this position, you will be primarily responsible for educating and building strong partnerships with Channel Partners and ensuring that they receive the communication and support required to be successful and drive maximum pipeline. In this role, you will blend Nextiva product knowledge, program management skills, enablement strategy execution, and facilitation & delivery to ensure our channel partners keep pace with our innovation and are equipped to sell our solutions.
The Territory Partner Manager will be fluent in their understanding of the company’s portfolio of solutions and services, to help position partners to WIN WITH NEXTIVA.

Requirements

• Must reside in: Austin, TX or Dallas, TX (preferred) Houston, TX
• Travel: approximately 50-75%
• 2+ years of channel sales experience
• Demonstrated track record of training, coaching, motivating, growing, and retaining successful strategic partners
• Reference-able success of driving partner business and marketing strategy
• Ability to identify and prioritize opportunities
• Ability to communicate effectively (written and verbal) and to build relationships quickly at all levels in an organization
• Display an understanding of a partner economic model
• Quickly establish internal and external productive working relationships and promote effective teamwork
• Successful indirect sales experience with Channel go-to-market motions
• Ability to adapt quickly to changes in roles and responsibilities
• Must be a high-energy, motivated self-starter
• Proven success with self-direction and the ability to work independently but also collaborate and work with a cross-functional team
• Strong organizational and time management skills
• Analytical thinker with proven ability to metric and govern

Nice To Haves

• Experience in the CCaaS/CX space strongly preferred

Responsibilities

• Own a focused portfolio of named channel partners and identify, recruit, and enable partner types with the capability and appetite to lead with Nextiva’s CX and collaboration solutions.
• Develop and execute a comprehensive territory partner plan that drives pipeline generation, revenue growth, and long-term partner success, including clear segmentation, prioritization, and go-to-market strategies by partner type.
• Define and communicate clear partner expectations, success metrics, and joint business objectives, while outlining how Nextiva will support partners through enablement, marketing, sales alignment, and technical resources.
• Drive partner-led demand generation by collaborating closely with Marketing, Sales Engineering, Training, and Product teams to ensure partners are fully enabled to position, sell, and implement Nextiva solutions effectively.
• Maintain tight alignment with Channel Sales leadership and field sales teams to ensure accurate weekly, monthly, and quarterly pipeline forecasting, and to consistently meet or exceed assigned territory revenue targets.
• Lead regular partner business reviews to assess performance, pipeline health, enablement needs, and growth opportunities, using data-driven insights to course-correct and accelerate results.
• Serve as the primary escalation point and advocate for partners internally, ensuring partner feedback, market insights, and competitive intelligence are effectively communicated to internal stakeholders.
• Work cross-functionally to identify partner challenges and define scalable, measurable solutions that improve partner experience, increase attach rates, and drive long-term retention.
• Act as the voice of the partner internally, ensuring timely communication of product updates, pricing changes, and strategic initiatives while reinforcing Nextiva’s value proposition externally.

Benefits

• Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
• Life, disability, and supplemental indemnity plans
• Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays
• 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
• Employee Assistance Program and comprehensive wellness initiatives
• Access to ongoing learning and development opportunities and career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed