Territory Manager, Military (West)

Charlie Health

4h•Onsite

About The Position

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you. Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our Clinical Outreach team members are the lifeblood of our business; they know our product, partners, and patients better than anyone. In this role, you’ll be joining a team of passionate professionals dedicated to our mission of providing critical mental health resources to the military community. In this position, you will build relationships with key stakeholders on military bases, including healthcare providers, base leadership, and community support officers, to ensure that active duty personnel, veterans, and their families have access to Charlie Health's mental health services. You will educate base communities about our programs and collaborate closely with military partners to address their unique mental health needs. This role requires a strong sense of purpose and an ability to communicate the value of our services within the military ecosystem. While the work can be challenging, every interaction you have will directly impact the well-being of those who serve our country. In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally. At Charlie Health, we believe in leading with our “why” and connecting with our purpose every day. Join us to find not only a career but a calling.

Requirements

Must have military base access/clearance
Must be fluent in English
You have 3-4+ years proven sales experience - owning & overachieving KPIs is a plus
Ability to build relationships, educate, and collaborate with military personnel and leadership
Ability to travel to military bases across the Western United States
Ability to energize, advise & persuade senior corporate personnel
Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
Experience with Microsoft Office/Teams and Salesforce

Responsibilities

Develop and operationalize a go-to-market strategy specifically focused on military bases and communities.
Create, build, and manage relationships with military healthcare providers, mental health officers, and base leadership across priority markets
Go in the field 4-5 days/week, visiting military bases to conduct educational meetings, presentations, and outreach activities aimed at raising awareness of Charlie Health’s mental health resources
Identify needs, address barriers to treatment, and establish partnerships with military referral sources to increase access to care for active duty personnel, veterans, and their families
Design tailored strategies to engage and support military healthcare systems and community networks
Deepen Charlie Health’s penetration across existing military partnerships and collaborate on long-term initiatives
Attend and lead educational events, presentations, and outreach efforts on military bases, as well as virtual meetings and webinars to maintain engagement
Synthesize and share feedback from military partners and stakeholders to inform the company's marketing and product strategies
Work closely with internal teams, including marketing, product, client success, and legal, to achieve go-to-market goals in the military channel