Territory Lead Inside Sales & Dispatch

Ace Handyman Services West Oakland & Wayne County•Farmington Hills, MI

17h•$22 - $25

About The Position

Are you looking for a way to turn your sales and operations background and your engaging personality into a challenging and rewarding career? Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve in Inside Sales and Operations to ensure efficient and smooth daily operations. In this role you will focus on converting inbound customer requests into jobs for our field team. This is a high volume call and lead environment that requires the winning candidate to multitask, be fast-paced, focused on closing new and return customer business, and accurate in data management. Additionally, you will interact daily with your existing customers as well as construct and manage the daily schedule for your assigned territory. You will be vital to the success of our business and the livelihoods of the excellent Craftsmen who call Ace Handyman Services their work home. This is a great opportunity for you to grow toward advancement to a sales or operational leadership role with us, and to apply your skills to a job in which you will face different challenges and solve new problems each and every day. We offer highly-competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise. If this sounds like the kind of career move you’ve been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today! Here is just some of what we have to offer: Competitive pay ranging from $22 per hour based on experience plus commission/bonus Health insurance including medical, dental and vision 401(k) Paid Holidays Vacation Advancement and growth opportunities Regular pay reviews Plus more!

Requirements

Exceptional verbal communication skills
Demonstrated service orientation
Highly computer literate with proficiency in multiple technologies including the the MS Office suite, MS Teams
Strong attention to detail
Great multitasking and prioritization skills
High school diploma or GED

Nice To Haves

College degree preferred
Inside sales. trades office management, and/or scheduling experience preferred

Responsibilities

Respond to inbound customer requests and convert those request to scheduled appointments
Manage daily customer requests for information and post-appointment follow-up
Manage scheduling and dispatching of the field team.
Perform after-sales administration
Assist in solving operational logistics to ensure a smooth customer journey