Territory Account Manager - Burbank, CA - HIV Prevention

GSK•Burbank, CA

21h•Remote

About The Position

ViiV Healthcare is a global specialty HIV company, uniquely focused on researching and delivering new medicines for people living with, and at risk of, HIV. The company is highly mission-driven, committed to being a trusted partner, and dedicated to education for HIV prevention and treatment. ViiV Healthcare strives to deliver breakthroughs in prevention, treatments, care solutions, and communities, adopting a holistic approach to HIV through sustainable community programs and improved access to care. The company is committed to eradicating HIV/AIDS and has played a significant part in turning HIV into a manageable health condition, offering the largest portfolio of HIV medicines available. ViiV Healthcare is seeking an experienced, results-driven professional in Specialty Sales for the Territory Account Manager (TAM) position on the long-acting HIV Prevention Sales team. This role requires the ability to thrive in a fast-paced, complex environment, work with HCPs to adopt a new approach to HIV prevention, partner cross-functionally, and remain highly adaptable in a launch context. The successful candidate is expected to have demonstrated experience in developing strategic business plans with specific, measurable, action-oriented objectives aligned with territory and account level goals. Key outcomes include selling to HCPs, servicing their accounts, and aligning with ViiV Healthcare’s mission of leaving no person with HIV behind, achieved by driving results against business objectives and working effectively within an integrated account management framework for a buy and bill treatment model.

Requirements

BA/BS degree
5+ years of pharmaceutical sales experience
3 plus years’ specialty experience
Ability to travel domestically as necessary, which may include overnight travel, majority of time will be spent in market
Valid Driver's License

Nice To Haves

Degree in Business, Marketing, or Life Sciences
Strong planning and organization skills, analytical ability, business acumen, decision making ability, and problem-solving skills
Experience to influence and collaborate cross-functionally in a matrixed environment
Excellent written and oral communication skills
Experience in sales success in complex market access coverage situations
Experience working with HCPs to procure, manage, and administer cold chain treatment products
Knowledge of the HIV treatment and/or prevention markets
Bilingual in Spanish, preferred but not required
Experience partnering cross functionally within an integrated account team model that includes multiple field-based team members

Responsibilities

Identify, target, and win new business by influencing working with HCPs to adopt a new approach to HIV treatment
Engage with HCPs, nurses, staff, and administrators to accurately understand the clinical, organizational, and financial challenges and opportunities within target accounts
Leverage data analytics, business acumen, and market expertise to identify high-priority prospects
Prepare and execute business plans that are tailored to the unique needs of each customer and that help HCPs scale their treatment model to reach more patients
Coordinate, engage, and partner with multiple cross-functional team members (i.e., Clinical Nurse Educators and Field Reimbursement Managers) to deliver an integrated product experience to customers
Maintain a portfolio-based selling mindset and close internal communication loops to ensure customers experience a cohesive, integrated ViiV
Provide exceptional customer service by proactively anticipating and addressing HCP problems, needs and requests
Deliver and adapt execution plans to achieve performance goals and objectives utilizing; KPIs, scaling of successes, business problem solving, etc.
Develop and foster external relationships with key influential customers and thought leaders
Act in ways consistent with ViiV’s culture, expectations, and values
Be an agent of change by embracing the ambiguity in a launch environment and seeing setbacks as opportunities to learn and grow
Escalate issues and risks when needed; display courage by ‘speaking up’
Understand and follow key compliance and regulatory guidelines