Terminal Operations Manager

PENINSULA TRUCK LINES•Auburn, WA

20h•$85,000 - $95,000•Onsite

About The Position

The Operations Manager is responsible for overseeing the daily operations of the Auburn terminal, ensuring safe, efficient, and cost-effective transportation services. This role is responsible for driving operational excellence through clear procedures, effective personnel management, and seamless coordination of equipment and freight. The Operations Manager serves as a key leader in coordinating resources, meeting customer expectations, and supporting the company’s growth and profitability.

Requirements

High School Diploma or GED required; Bachelor’s degree in Business, Logistics, Supply Chain, or related field preferred.
3-5 years of operations management experience in trucking, logistics, or transportation.
Strong knowledge of DOT regulations, safety compliance, and trucking operations.
Proven leadership skills with the ability to manage and motivate a diverse workforce.
Excellent time management, problem-solving, communication, and organizational skills.
Proficiency in transportation management systems (TMS), routing software, and MS Office Suite.
Exceptional communication and interpersonal skills.
Ability to analyze data and make informed decisions.
Flexibility to work varied hours, including evenings and weekends as needed.

Nice To Haves

Bachelor’s degree in Business, Logistics, Supply Chain, or related field

Responsibilities

Supervise, coach, and develop dispatchers, drivers, dock staff, and other operational personnel.
Develop and implement SOPs and protocols to enhance operational efficiency.
Manage day-to-day trucking operations including dispatch and pickup & delivery.
Monitor schedules, routes, and performance to ensure on-time and cost-efficient service.
Oversee load planning and equipment utilization to maximize efficiency.
Manage timecard review, attendance tracking, performance management, and other personnel related tasks.
Monitor driver safety and behavior using available technology and take corrective action as needed
Relay operational issues to IT for timely resolution and system improvements.
Serve as Hazmat liaison, ensuring proper handling and regulatory compliance.
Ensure compliance with FMCSR, DOT, OSHA, and Hazmat regulations.
Monitor and analyze performance metrics, identifying areas for improvement and implementing corrective actions.
Stay informed about industry trends and technological advancements to improve processes.
Other duties as assigned.