Tennis Shop Associate

Century Golf Partners ManagementWesterville, OH
4d$14

About The Position

The Tennis/Pickleball Shop Associate supports The Medallion Club experience by providing high‑quality customer service and assisting with daily racquet sports operations. This role ensures a welcoming, organized, and member‑focused environment while coordinating court activity, supporting programming, and upholding club standards across all racquet sports facilities. The position reflects our commitment to excellence, hospitality, and a member‑focused environment.

Requirements

  • Knowledge of racquet sports rules, facilities, equipment, and basic promotion/marketing practices.
  • Ability to multi‑task and work effectively in a busy environment.
  • Strong interpersonal and communication skills.
  • Basic computer proficiency, including reservation systems.
  • Ability to work various shifts, including nights, weekends, and holidays.
  • Ability to lift more than 20 lbs.
  • Ability to stand and walk for extended periods.

Responsibilities

  • Establish excellent customer relations and ensure the highest quality of service for members and guests.
  • Coordinate operational activities in accordance with club policies, including taking reservations, assigning courts, and supporting special racquet sports activities.
  • Enforce all rules and regulations governing the use of courts and related facilities.
  • Coordinate and perform specialized projects, programs, or operational tasks as required.
  • Represent the racquet sports program in professional activities and meetings as needed.
  • Support special events and assist with additional racquet sports operations as needed.
  • Maintain complete knowledge of all Tennis and Pickleball product sold in the shop.
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