Tennis House Attendant (5298)

THE SALVATION ARMY•Greenville, SC

3d•$15•Onsite

About The Position

Creates exceptional customer/member service experiences for the Greenville Ray & Joan Kroc Corps Community Center Tennis Center. Sells and/or verifies memberships through the established sales system; answers questions and sells merchandise; provides information and answers questions about available court schedule, lessons, programs, clinics, etc.; answers the telephone in a courteous manner and directs calls to the appropriate destination; records accurate and complete messages when necessary. Performs routine clerical work such as typing and filing.

Requirements

Must be at least 18 years of age
High School or G.E.D. required.
And Six months cashier and /or customer service with knowledge and experience in USTA league play and tennis lesson programs
Or Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Safe From Harm Certification
Blood Borne Pathogens Certification
Must have or be able to obtain CPR/First Aide/AED certification within first 30 days of employment.
Ability to meet attendance requirements.
Ability to read, write and communicate the English language.
The ability to demonstrate good physical condition and effort associated with walking, running, standing, and moderate-to advanced weightlifting in a fitness center environment including the ability to meet the demands of the gymnasium and athletic field programs.
Work requires the ability to lift and carry and/or push/pull moderately heavy (25-50 lbs.) materials, supplies, and equipment.
Moderate mobility: duties are usually performed by combinations of sitting, standing, and walking on a frequent change basis.

Responsibilities

Provides excellent, prompt, and courteous services for members and perspective members of the Greenville Ray & Joan Kroc Corps Community Center Tennis Center.
Gives tours of the Tennis Center by promoting the center and selling memberships and/or lessons; schedules members for lessons, clinics and all tennis programs.
Maintains awareness of store merchandise and inventory matters; assists customers with merchandise inquiries, handles cash, makes changes, and operates the established computer software; serves customers, clients and members according to established procedures.
Conducts audit of receipts against inventory when deemed necessary by management.
Receives and handles telephone calls, visitors, and emails in a friendly and professional manner; directs calls to appropriate program/staff in a timely manner; records accurate and complete messages when needed.
Maintains progressive knowledge of all leagues, events, and court schedules; listens to members’ goals and preferences and connects them to existing and related solutions.
Explains and enforces Tennis Center policies; monitors the behavior of members participating in activities; promotes sportsmanship and behavior appropriate for the activity.
Maintains orderliness and cleanliness of the Point of Sale (POS) stations and kiosks.
Keeps sales area clean and neatly arranged at all times.
Participates in training opportunities to gain a thorough understanding of computer systems, equipment and supplies; maintains and secures equipment in compliance with acceptable standards to ensure the long life of equipment.
As requested, assist other staff in the set-up of clinics, leagues, and/or special events; ensures areas are cleaned and equipment is restocked after facility use.
Maintain cleanliness of the Clubhouse, including but not limited to daily vacuuming, sweeping, cleaning bathrooms and maintaining refreshment area during operating hours.
Prepares, maintains, and submits statistical reports as required.