Tenant Services Program Manager

INSIDE SOURCE INC.•San Jose, CA

1d•Onsite

About The Position

Project Manage medium to large scale modular furniture installations, move activities, and other projects supporting the client in support of our account relationship; working closely with the Program Manager to coordinate these activities.

Requirements

Excellent verbal and written communication skills
Ability to work in a fast-paced environment
Ability to work in an onsite vendor/client environment
Strong working knowledge of Microsoft Office Suite, Microsoft Project, PlanGrid, and other Project Manager applicable apps
Establish and maintain high client relations
Ability to prioritize and re-prioritize as situations and needs change throughout the project life cycle
Ability to multi-task and organize workflow to manage daily responsibilities and meet deadlines
Strong analytical and problem-solving skills
Familiar with basic systems furniture nomenclature Allsteel and HMI
Excellent attention to detail and follow through
Ability to work under deadlines and specific time frames
Ability to demonstrate initiative and to work with minimum supervision
2-4 years of experience as a Project Manager or two to four years related experience and/or training in office moving and furniture planning; or equivalent combination of education and experience
Valid driver’s license. Must be able to pass a Motor Vehicle Record check.

Responsibilities

Develop overall scope of the project or move
Develop timelines for each project or move
Track timelines and document progress relative to established benchmarks and milestones
Maintain job costing for each project
Communicate move plans with client and all key stakeholders
Conduct customer pre-move meeting
Ability to develop and maintain positive working relationships with internal and external client
Coordinate walk-throughs and hold planning calls to develop scope and communicate service requirements and client expectations
Open flexible schedules, willing to work non-standard working hours as needed
Conduct punch list walks to ensure quality standards are met
Performs work with quality, efficiency, and safety at all times
Participate in inventorying systems furniture (Allsteel/HMI) and Ability to read floor/install plans
Accurately estimate project and moves to determine manpower, vehicles and equipment
Oversee labor on site during reconfigures and moves.
SIMT/Corrigo management.
Support off-site campuses is required.