TENANT SERVICES COORDINATOR

Apis Services Inc • Philadelphia, PA

1d • Onsite

About The Position

The Tenant Services Coordinator (TSC) oversees housing services and stabilization for individuals in permanent supportive housing. This role works closely with participants, landlords, property managers, and service teams to help individuals obtain and maintain safe, stable housing in compliance with funder and regulatory requirements.

This is a mobile, community-based role requiring field work, walking, and public transportation use year-round.

Requirements

• Bachelor’s degree in human services (required) with 3+ years housing experience OR
• Master’s degree in human services (preferred) with 1+ year housing experience
• 2+ years experience supporting individuals in mental health recovery and housing
• Proficiency in Microsoft Office and Electronic Health Records
• Valid driver’s license
• State police, child abuse, and FBI clearances

Nice To Haves

• Master’s degree in human services (preferred) with 1+ year housing experience
• CPRP certification preferred

Responsibilities

• Provide housing services and stabilization support in the community
• Maintain regular participant contact (in-person, phone)
• Serve as liaison between participants, landlords, property managers, and county partners
• Support move-ins, lease education, rent payment, and apartment upkeep
• Monitor tenancy issues and intervene early to prevent housing loss
• Coordinate services and benefits; make referrals as needed
• Maintain accurate documentation in EHR within required timeframes
• Ensure compliance with HUD, Fair Housing, and funder guidelines
• Participate in team meetings, supervision, and required trainings

Benefits

• Mission-driven housing stability work
• Collaborative, community-focused team
• Opportunity to make a lasting impact on long-term housing outcomes

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level