Tenant Insurance Manager

Extra Space Storage•Salt Lake, UT

11d•Hybrid

About The Position

We are looking for a thoughtful, adaptable professional who wants to grow into a high-impact role with meaningful ownership. This position is ideal for someone with a foundation in finance, operations, or project management who enjoys problem-solving, collaborating across teams, and learning how complex insurance programs support real-world assets. If you bring strong fundamentals, curiosity, and accountability, we’ll provide the training, support, and exposure to help you succeed. The position involves a hybrid work arrangement, with onsite attendance at our Salt Lake City metro area office expected at least 3 times per week. Job Summary Knowledge, experience and understanding of risk management processes and how to apply these throughout the entire organization to protect people, property, and profits. Oversee daily operations and administration of tenant insurance program and improve profitability in the program through loss mitigation measures. Manage and improve technology, systems, and processes for gathering information for incident reports, claims management programs, claims mitigation, and some of the associated vendors. Use analytical skills to further internal strategy by harnessing data to make decisions, reduce losses and improve insurance program profitability.

Requirements

Bachelor’s degree with experience in some of the duties listed above.
3-5 years of relevant risk or related experience.
Familiar with best practices is risk management and risk management technology.
Work as part of a small team, sharing roles and knowledge to help all team members.
Build relationships to contribute to process improvement across the risk organization.
Utilize analytical skills to make informed decisions; collaborate with others on decision-making.
Excellent written and spoken communication skills with an interest in becoming a subject matter expert on topics surrounding risk management and the tenant insurance program.
Intermediate to advanced excel skills and an interest in expanding those skills and sharing knowledge with others on the team.

Nice To Haves

Additional credentials such as project management, MBA degree, or other Risk Management credentials are a plus as well as Finance and Accounting related certifications.

Responsibilities

Risk Control & Analysis Use data and analytics to identify trends in losses and make recommendations based on your findings.
Use data and analytics to drive and influence policy that will improve profitability of tenant insurance program.
Build relationships across the organization to influence change to policy and processes that will reduce tenant insurance claims.
Work with outside partners and internal stakeholders on loss control and compliance activities which will include occasional travel.
Work with corporate team members and field operations on program management and improvements.
Risk Identification & Education Reviews and assesses risk management policies and protocols; makes recommendations and implements modifications and improvements, once consensus is achieved.
Present information and training material to all levels of the organization on certain risk topics, concisely.
Oversee risk management analyst who assists with some of these responsibilities and is responsible for most of the routine reporting.
Support and assist in developing risk management analyst on more complex tasks and time management skills.
Responsible for monthly reporting including financial and operational data.
Manage projects within the program designed to mitigate losses, including shared responsibilities with others in the organization.