Tenant Coordinator

Marshall Reddick Real Estate•Newport Beach, CA

7h•$50,000 - $60,000•Onsite

About The Position

Here at Marshall Reddick Real Estate we are a fast-paced, software-centered, and rapidly changing full-service residential real estate investment firm. We provide multiple services to our clients including real estate brokerage, property management, private lending, and investment funds. We have a team of 150+ members across 9 offices in CA, TX, FL, and TN. Founded in 1979, we are committed to our mission to be the bridge connecting each client to financial independence through education, mentorship, and by providing a trusted system of buying, selling, and managing real estate and mortgages nationwide. We're looking for a dedicated professional to make an immediate impact on our Property Management division. The main objective of this position is to handle and filter all incoming communication from tenants, screen applicants and assist them in onboarding to our tenant portal. We are looking for a quick learner who is proactive, can take direction well, and shows initiative. You will have the privilege of communicating with landlords, when needed, regarding the status of their properties. For the right candidate, growth opportunities are endless! Please note: This is not a remote position.

Requirements

California real estate license or ability to obtain it within the first 120 days of employment
Experience working on a team with daily communication
Customer service experience

Nice To Haves

Bilingual (English and Spanish)
Property management experience
AppFolio experience
Experience with CRM software, SuiteCRM is a plus
Quick learner with a passion for real estate
Highly self-motivated and willing to put forth extra effort consistently
Take direction well but exercise good, independent judgment when necessary

Responsibilities

Review all prospective tenants: applications, background checks, credit checks, verify employment, and tenant screening
Assist with tenant move-in by creating and sending lease packages to collect deposits and rent as well as disbursing keys
Provide superior service to tenants and landlords
Monitor incoming tenant maintenance requests to ensure quick turnaround time
Handle tenant work orders to include dispatching vendors, tenant follow-up, and closing the work order
Handle phone calls and communication with tenants
Run weekly reports and provide to management
Must be available for on-call emergency rotation