Tenant Coordinator

Inland Companies Office LLC • Milwaukee, WI

21h

About The Position

The Tenant Coordinator is a central connector within our Thrive on Collaboration property, supporting tenants and on-site teams to ensure the building operates smoothly while maintaining a welcoming, community-driven environment. This role blends strong administrative skills with hospitality, relationship-building, and an eye for detail. You’ll play a key role in shaping how tenants experience the building every day.

Requirements

• At least two years of experience in customer service, administrative, or clerical roles (commercial real estate experience is a plus)
• Proficiency in Microsoft Office, particularly Excel
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Clear, professional communication skills and a collaborative, service-oriented approach
• A polished demeanor with a high level of integrity, discretion, and confidentiality

Nice To Haves

• Experience with property management systems such as Yardi, MRI, Kardin, Angus Anywhere, Impak or Facility Dude
• Familiarity with project management or database tools like Smartsheet
• General understanding of commercial property management operations

Responsibilities

• Serve as a primary point of contact for tenants, delivering responsive, professional, and friendly support
• Partner closely with our building engineer to coordinate and follow up on tenant service requests, ensuring timely and thorough resolution
• Support Thrive on Collaboration initiatives by assisting with tenant events, networking opportunities, and community-building activities
• Coordinate tenant move-ins, orientations, and welcome materials to ensure a seamless onboarding experience
• Build strong working relationships with tenants and vendors to promote a positive, connected building culture
• Process and code vendor invoices with accuracy, supporting accounts payable and financial tracking
• Maintain and track vendor and tenant insurance certificates, ensuring records remain current and compliant
• Assist with lease administration tasks such as abstracting, rent statements, correspondence, and organized document filing
• Support team with reporting, data tracking, and general administrative needs
• Assist with preparing bid proposals, service contracts, and bid comparison summaries
• Support tenant billing for items such as work orders, HVAC usage, and meter readings
• Provide coordination support for tenant improvement projects and capital initiatives, helping keep timelines and documentation organized
• Act as a welcoming first point of contact for tenants, vendors, and guests, reflecting the Thrive on Collaboration brand and values
• Coordinate meetings, inspections, tours, and community events within the property
• Assist with troubleshooting and coordinating support for phone, technology, and office systems as needed

Benefits

• Multiple medical plan options
• Dental and vision insurance
• Flexible spending plans
• Short- and long-term disability coverage
• 401(k) participation from day one
• Company-paid life insurance
• Generous PTO and paid holidays
• Educational assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed