Tenant Account Analyst

Kimco Realty Corporation • Charlotte, NC

113d

About The Position

The Accounts Receivable (A/R) Specialist is responsible for managing the full A/R lifecycle for a portfolio of regional tenants. This role ensures timely collections, accurate account reconciliation, and effective communication with tenants to maintain financial integrity and compliance with lease terms.

Requirements

• At least 2 years of experience in accounts receivable or collections.
• Familiarity with lease terms, billing processes, and financial systems.
• Experience with MRI and Salesforce is a plus.
• Must have strong communication and customer service skills, and high attention to detail and accuracy.
• Must be able to manage multiple priorities and meet deadlines.
• Must be team-oriented with a proactive approach to problem-solving.

Responsibilities

• Serve as the primary contact for tenant billing and collections within assigned regions.
• Monitor and manage outstanding balances, ensuring timely follow-up and resolution.
• Apply cash receipts and reconcile tenant accounts accurately.
• Issue tenant statements, non-payment notices, and default letters.
• Investigate and resolve billing discrepancies and disputes.
• Maintain detailed pursuit notes and status flags in MRI for accurate tracking.
• Collaborate with internal departments to support tenant engagement and financial accuracy.
• Participate in A/R meetings and contribute to performance reporting.
• Contribute to process improvement initiatives and support implementation of system enhancements.

What This Job Offers

• Number of Employees: 501-1,000 employees