About The Position

Edelman Fossil Park & Museum is seeking Visitor Experience Guides to assist with our visitor experience program. The ideal candidate for this position is friendly, engaging, and eager to get our visitors excited about the experience they will have at the museum. A Visitor Experience Guide will work well under pressure and is adept at interacting with visitors. In this position, you would work closely with the Visitor Experience Manager, Education Manager, Live Animal Manager, Visitor Experience Coordinator, and Volunteer Coordinator. Experience in customer service, ticketing, cash handling, and administration are advantageous. This role reports directly to the Visitor Experience Manager.

Requirements

  • Experience in a customer service setting
  • Some experience with basic administrative tasks
  • Strong customer service skills
  • Must be dedicated to addressing the biodiversity and climate crises
  • Must be a highly collaborative, mission-driven person
  • Reliable transportation to and from the museum

Nice To Haves

  • Teaching experience and museum experience is advantageous
  • Experience with admissions within a cultural or tourist attraction a plus
  • Experience troubleshooting tech/gaming platforms a plus
  • Bachelor’s degree a plus
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