Temporary Program Administrator

University of Chicago•Chicago, IL

50d•$32 - $38•Onsite

About The Position

The Temporary Program Administrator provides comprehensive administrative and operational support to the Complex Family Planning (CFP) Program within the Department of Obstetrics and Gynecology. This role coordinates patient referrals, facilitates communication among multidisciplinary teams, and ensures seamless delivery of care for patients across various clinical settings. The Temporary Program Administrator also contributes to program reporting, financial verification, and quality assurance activities to support departmental goals and regulatory compliance.

Requirements

High School Diploma required.
At least two years of professional work experience required.

Nice To Haves

Bachelor's degree in a related field preferred.

Responsibilities

Manage incoming referrals to the UCM Complex Family Planning program, including Early Pregnancy Loss (EPL) first-trimester, and second-trimester cases.
Create and maintain accurate patient charts, ensuring complete demographic and insurance information.
Request and obtain medical records through fax or CareEverywhere.
Schedule patient appointments appropriately across clinical sites.
Consult with CFP providers regarding care plans for complex cases; coordinate and participate in standing meetings (weekly or biweekly) as well as ad-hoc discussions.
Communicate and coordinate with additional UCM services, such as Ultrasound, APMC, and Cardiology, to ensure timely patient access and continuity of care.
Collaborate with CFP physicians, physician assistants, fellows, DCAM nursing staff, and medical assistants to address patient needs and ensure effective clinic operations.
Organize and disseminate patient information, including appointment and payment details, to relevant DCAM staff.
Serve as the primary point of contact for the PEP Program, coordinating scheduling for outside patients requiring formal ultrasound and liaising with Ultrasound and Maternal Fetal Medicine staff.
Prepare and submit quarterly Termination of Pregnancy (TOP) reports to the State of Illinois in accordance with regulatory requirements.
Submit referrals for private insurance verification and confirm Medicaid eligibility through OneSource.
Facilitate external support requests for self-pay patients (and communicate available payment options prior to scheduled visits.
Apply a thorough understanding of program operations to administer the delivery of services to patients and program participants.
Establish and communicate program priorities and performance standards; conduct periodic quality assurance reviews and recommend process improvements.
Assist in the analysis and monitoring of program budgets; provide data or recommendations to support fiscal decision-making.
Maintain consistent communication with faculty, researchers, and departmental staff to support committee work, information sharing, and collaborative initiatives.
Perform other related duties as assigned.