Temporary Payroll Admin W-2 processor

The Cheesecake Factory•Agoura Hills, CA

3d•$22 - $26

About The Position

You may know us as a company with great food. You may also know us from ‘Fortune’s 100 Best Companies to Work For’ list. The Temporary Payroll Admin will provide administrative support to the Payroll team by saving email confirmations from bi-weekly payroll and following up on missing or incomplete approvals; sorting and distributing postal mail daily; handling UPS shipping to restaurants for the manual check process; reviewing and processing garnishment mail in UKG; managing the W-2 phone hotline and email inbox, which will become the primary responsibility in January 2026; and performing additional administrative tasks as needed to support the team. You’ll thrive in this position if you are: Deadline Driven: You understand that deliverables are due by a specific date and time, and your time management and work ethic gets you there with ease. A Team Player: You’re a collaborative team player who shows respect for the views and contributions of others while building team spirit across the department. Highly Organized: In a dynamic work environment with many moving parts, you easily prioritize your responsibilities while maintaining deadlines. Adaptable: you’re at ease in a fast-paced environment, and you’re able to change direction rapidly when priorities, deadlines, or personalities shift. Accountable/Responsible: You’re able and willing to take initiative and ownership for getting things done (within a supportive team environment). Here’s more of what you’ll get to do: Respond to emails and phone calls from staff and managers requesting Form W-2 or access to the system Provide administrative support as required by management – including saving files to the network, opening and distributing confidential payroll mail, sorting and distributing paper checks via UPS Answer incoming phone calls to provide support for accessing the HR system for terminated and current staff members Retain documents as necessary through scanning, copying, and utilizing internal retention document resources. Communicate clearly and effectively with management and peers

Requirements

Proficiency in Microsoft Office – Excel, Word, and Outlook
Ability to prioritize tasks and meet deadlines
Great Communication and customer service skills
Strong attention to detail
Efficient multitasker that can perform under pressure
Highly organized with strong verbal and written communication skills
Professional discretion
Ability to take initiative
Bilingual English/Spanish – ability to speak, read, and write in both languages

Responsibilities

Respond to emails and phone calls from staff and managers requesting Form W-2 or access to the system
Provide administrative support as required by management – including saving files to the network, opening and distributing confidential payroll mail, sorting and distributing paper checks via UPS
Answer incoming phone calls to provide support for accessing the HR system for terminated and current staff members
Retain documents as necessary through scanning, copying, and utilizing internal retention document resources.
Communicate clearly and effectively with management and peers