Temporary Office Associate – Technical System Support
Sheetz, Inc•Greenfield Township, PA
About The Position
Provide technical support to internal customers for all IT systems and applications, using the problem resolution system and/or standard scripts, reference guides, and procedures.
Requirements
- High School/GED required
- No experience required.
Responsibilities
- Initial Tier 1 resource for dealing with technical issues and call tickets for end users, either in person or via telephone.
- For routine issues, utilize standard scripts, procedures, and documentation to provide quick resolution.
- Monitor system performance alerts and notify appropriate IT resources when anomalies are found.
- Identify technical support trends which require immediate attention.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
