Temporary IT Business Analyst

Partnership HealthPlan of California•Fairfield, CA

23d•$55 - $60

About The Position

Works closely with business users and IT to write business requirements, test plans, implementation plans, and other project documentation. Understands and supports users with Partnership applications and assists in trouble shooting issues. Usually works on small to medium size projects but may work on larger projects depending on the situation. May assist the Senior IT Business Analyst on more complex projects.

Requirements

Associate’s degree in Computer Science or a related field, or equivalentexperience
two (2) years of Business Analysis experience preferred
experience in healthcare a plus
or equivalent combination of educationand experience.
Knowledge of Microsoft Office tools.
Excellent communication anddocumentation skills with the ability to communicate with technical andnon-technical staff.
Ability to quickly acquire in-depth knowledge of Partnership systems, software,applications, processes, and managed care issues.
Strong written andoral communication skills with ability to interpret and understandtechnical requirements.
Excellent analytical skills to troubleshoot andresolve systems problems.

Nice To Haves

experience in healthcare a plus

Responsibilities

Gains in-depth knowledge of the Partnership systems and processes from user perspectives.
Works with business users to solve application issues or provide training to users on a particular function.
Confers with functional or technical experts to develop requirements or resolve issues.
Analyzes business needs, processes, and requirements, and develops software requirement specifications.
Collects business requirements and creates flow charts to illustrate the process flow.
Under the direction of the Senior IT Business Analyst or Manager, works on complex business problems, analyzing and documenting current business processes and systems to determine process or system needs that will improve performance and/or increase efficiency.
Assists in developing department business processes, procedures, and policies.
Communicates system changes and processes to appropriate personnel, documenting any processes as necessary.
Creates ad-hoc reports and dashboards.
Troubleshoots and resolves issues or assigns issues to the appropriate internal expert.
Follows up with external and internal business users on status of open issues.
Answers general user questions, troubleshoots system bugs, and resolves system problems.
Performs other tasks as assigned to ensure integrity of data and accurate reporting.
Participates in special projects as needed.
Other duties as assigned.