Temporary Front Desk & Housing Assignments Coordinator

University of California, Irvine • Irvine, CA

8h • Onsite

About The Position

This role involves managing housing assignments for approximately 4,300 residents, which includes handling room changes, contract cancellations, and updating databases. The coordinator will also oversee daily front desk operations, addressing inquiries and independently resolving concerns from residents and visitors. A key aspect of the role is to analyze service trends and resident requests to suggest process improvements and enhance operational efficiency. Additionally, the position requires coordinating various administrative tasks such as key control, managing supply inventory, processing facilities requests, providing phone support, and assisting with special projects.

Requirements

• Strong administrative and organizational skills with the ability to manage high-volume, detail-oriented processes.
• Excellent customer service and communication skills with experience supporting diverse populations.
• Ability to troubleshoot issues independently and make sound decisions in a fast-paced environment.
• Proficiency with multiple software systems and data tracking tools.
• Ability to read, write, and follow written and oral instructions in English.

Nice To Haves

• Experience in housing operations, student services, or property/residential management.
• Background in front desk coordination or high-traffic customer-facing environments.
• Experience analyzing data or service trends to improve processes.
• Familiarity with campus systems or housing management software.

Responsibilities

• Manage housing assignments for approximately 4,300 residents, including room changes, contract cancellations, and database updates.
• Oversee daily front desk operations, resolving inquiries and independently troubleshooting resident and visitor concerns.
• Analyze service trends and resident requests to recommend process improvements and enhance operational efficiency.
• Coordinate administrative tasks such as key control, supply inventory, facilities requests, phone support, and special projects.

Benefits

• medical insurance
• sick and vacation time
• retirement savings plans
• access to a number of discounts and perks
• paid vacation
• paid holidays
• paid sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees