Temporary - Customer Service Manager

About the position

As a Customer Service Manager (CSM) at Ingles Markets, you will be the last point of contact for customers, ensuring they can make their purchases quickly and efficiently while addressing any concerns or questions they may have. This role is perfect for individuals who have a passion for serving customers and possess strong communication skills. You will be supported by a team that is dedicated to helping you grow from a beginner to an expert in the field.

Responsibilities

• Provide exceptional customer service while maintaining productivity.
• Comply with all safety and sanitation procedures.
• Handle customer concerns and questions effectively.
• Assist in training new associates and share knowledge.

Requirements

• Strong interpersonal and communication skills.
• Availability to work seven days a week, including evenings and weekends.
• Related experience is a plus, but not required.

Nice-to-haves

• Previous experience in a customer service role.

Benefits

• Opportunities for internal growth and promotion.
• Team-centered servant leadership environment.
• Supportive team culture focused on learning and development.