Temporary Corporate Services Coordinator

Agriculture Works Here•Fargo, ND

4d•Onsite

About The Position

AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica) and Frontier Farm Credit are financial cooperatives that operate under shared management across eight states. While each association is owned by its local farmers and ranchers, they collaborate by pooling resources, expertise, and talent to provide affordable credit, crop insurance, and financial services. Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve. We take pride in being a great place to work, and this enthusiasm is reflected in the relationships our team members foster with one another and with our customers. Job Summary We are seeking a reliable and customer-focused Temporary Customer Service Coordinato r to support our team! This is a part time role working approximately 15-20 hours per week from 1pm-4:30pm Monday through Friday, while also providing additional coverage as needed during teammate vacations and other planned absences. During those times, the schedule may extend to 8am-4:30pm. The ideal candidate will be organized, professional, and enjoys helping customers and teammates.

Requirements

organized
professional
enjoys helping customers and teammates

Nice To Haves

Customer service, prior mail background and knowledge of business machine operations (copiers, facsimiles, postage, PC, etc.) is preferred.

Responsibilities

Reception Receive, welcome and assist Association guests.
Contact appropriate teammates to receive guests.
Maintain a neat and friendly appearance in the facility lobby and work area.
Responsible for Associations main phone switchboard and routing calls.
Must represent the Associations in a professional manner by providing exceptional customer service to deliver a positive first impression of our company.
Monitor facility main entrance and deter unauthorized individuals from entering the facility.
Responsible for facility main entrance in emergency situations.
Assign, receive, and monitor security badges for employees, guests, and vendors.
Ensure badges are returned when guests and vendors leave the facility and employees terminate.
Mailing, Shipping and Receiving Sort incoming and outgoing mail.
Receive and processes inbound and outbound packaging/shipping activities other than U.S. Mail. Includes such things as sending Service Award packets for employees, recognition of program gift cards to retail offices to maintain supplies, and shipping items to customers (i.e. New Dealer Kits) when requested.
Administrative Support the coordination of meetings as needed, including reserving space and/or assisting with catering.