Temporary Communications Clerk

Maricopa County•Phoenix, AZ

1d•$19

About The Position

As a member of the Voter Information team, you will respond to constituent inquiries accurately, efficiently, and professionally. You will work closely with the STAR Call Center to ensure consistent messaging for customers contacting the Maricopa County Recorder’s Office. These are temporary positions supporting the department before, during, and after the election cycle. Working more than 40 hours a week during peak periods may be required. This cross-functional position will also support divisional operations within early voting (Signature Verification, Curing, etc.). The ideal candidate will be adaptable, possess strong interpersonal skills, and be able to learn new tasks quickly. This role offers a unique opportunity to gain broad experience within the organization and contribute to various initiatives.

Requirements

Data entry and basic computer/navigation experience
Ability to type at least 35 WPM accurately
Experience researching and gathering information
A high school diploma or GED
A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis
Must be registered, or eligible to register, to vote in Arizona by the time of hire
Must be able to pass applicable background screening
Must be able to work the full work assignment, including extensive irregular hours and shifts, based on the department's needs
Must have a valid Arizona driver’s license by the time of hire

Nice To Haves

1 or more years of office, customer service, computer, or election-related experience
Bilingual in English and Spanish

Responsibilities

Respond to constituent inquiries via email, mail, and phone.
Research and resolve voter-related questions using IT systems and databases
Draft standardized responses and form letters as needed
Collaborate with Community Relations, Public Information, Government Relations, and subject matter experts
Assist with community outreach activities
Additional election-related duties as needed