Temporary Adult Programs Operations Assistant (Summer Programs) , CE

Rhode Island School of DesignProvidence, RI
1dOnsite

About The Position

RISD Continuing Education seeks an Operations Assistant to support summer program operations for its adult programs supporting students 18+. This role supports the operations team coordinating facilities and programmatic needs for instructors, teaching assistants and students. This position liaises with campus partners, instructors, and CE staff to support students during academic class time. The successful candidate will thrive in a campus environment that is committed to advancing the principles of social equity and inclusion, environmental and climate justice, and equal access to resources and opportunities.

Requirements

  • Associate degree or equivalent combination of education and experience required.
  • Experience working with databases and proficiency with the technology required, with preference given to experience with 25Live, Workday, Destiny Solutions or an equivalent SIS.
  • Must be innovative and solution-oriented, able to work independently and as a part of a highly collaborative team.
  • Demonstrated commitment to working with a diverse population of students, instructors, and staff.
  • Creativity, flexibility, and broad cultural experiences and personal warmth are essential.
  • The ability to travel to off-site locations.
  • Must be available to work 5 weeks and attend all mandatory training.
  • Must be First Aid certified (training available)

Responsibilities

  • Assist Operations staff with room checks to verify readiness for program start.
  • Assist with placing informational and wayfinding signage.
  • Attend and staff any major program launch or check-in days to assist students and their families upon arrival.
  • Support pre-program setup needs and logistical errands
  • Run errands for the Operations and/or Programming staff as requested.
  • Staff things like exhibitions and closing events such as artwork dropoff and pickup as assigned.
  • Monitor communication channels in Slack and keep in communication with supervisor and/or CE staff.
  • In cases of TA absence, serve as a substitute until a replacement arrives.
  • Continue to serve as a TA in the event that an absent TA is not able to be replaced.
  • Provide additional coverage for other temp staff when needed.
  • Support ops office needs such as instructor print requests and space research
  • Assist Operations staff with room checks, clearing out left behind artwork and materials and checking whether facilities needs to service a room.
  • Assist with other post-program cleanup and follow-up tasks.
  • Provide feedback in debrief meetings.
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