Temporary Academic Records Administrative Associate - Education Abroad - (UTEMPS)

University of Texas at Austin

1d • $22 • Onsite

About The Position

Responsible for processing study abroad credit and for recommending and implementing improvements to credit processes and technology systems. Assist students while abroad and upon return with course equivalency, credit, and grade questions, and work closely with staff in Education Abroad, other study abroad offices on campus, the Office of the Registrar, Office of Undergraduate Admissions, and Office of Graduate Admissions on credit-related matters.

Requirements

• Bachelor's degree, one year of Administrative Assistant experience, or high school graduation or GED, plus five years of clerical experience.
• Proficient in MS Word and Excel.
• Proficiency in examining, organizing, and reporting information in an accurate manner.
• Attention to detail and accuracy.
• Ability to understand and follow complex written and oral instructions.
• Excellent interpersonal, communication, organizational, and writing skills.
• Experience providing support in a customer service environment with excellent customer service skills.
• High level of professionalism.
• Ability to prioritize responsibilities and manage multiple concurrent projects.
• An equivalent combination of relevant education and experience may be substituted as appropriate.

Nice To Haves

• Bachelor's degree and three years of experience with clerical functions.
• Proven problem-solving skills.
• Demonstrated use of initiative and judgment.
• Ability to work independently and as part of a team.
• Experience working with the University of Texas at Austin policies and procedures.
• Knowledge of UT Mainframe, Adobe Acrobat, DocuSign, Canvas, Trello, and UTBox.
• Knowledge of a foreign language.
• Experience studying, living, or working overseas.

Responsibilities

• Credit Processing Responsible for preparation/review of documents and forms for study abroad credit processing, following the policies and procedures outlined by Education Abroad, Office of the Registrar, Office of Undergraduate Admissions, and Office of Graduate Admissions. Audits credit forms for accuracy. Work with students, academic departments, and international partners to resolve complex credit cases under the direction of the Academic Records Coordinator.
• My Credit Abroad Database: Manage course equivalencies via the My Credit Abroad database. Ensure accuracy and integrity of course equivalencies.
• Faculty & Staff Support for Credit - Guide course evaluators on the procedures for evaluating academic credit earned internationally. Serve as a resource to faculty and staff on topics related to course equivalencies and grade conversions. Respond to requests for information from students, faculty, and staff, including academic advisors. Provide reports and summary data as needed/requested.

Benefits

• The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
• The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
• The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
• The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level