Temp Technical Procedure Writer

Metropolitan Commercial Bank • New York, NY

1d • $48 - $53

About The Position

A Technical Procedure Writer is responsible for creating and maintaining clear, concise, and accurate procedural documentation that guides employees and ensures compliance with industry standards. This role will be primarily focused on our retail branch operations. This position will be a 6-month temporary position with opportunity to revisit a permanent position after 6 months.

Requirements

• Education: A Bachelor’s degree in Technical Writing, English, Communications, or a related field is typically required.3-5 years of relevant experience in technical writing or documentation is also valuable.
• Experience: Retail banking experience and has written technical documents, for Financial Services companies.
• Skills: Strong writing and editing skills, attention to detail, and the ability to communicate complex information clearly. Proficiency in documentation tools and software (e.g., MS Office, Adobe Acrobat) is essential.
• Technical Knowledge: Familiarity with industry-specific regulations and standards, as well as the ability to understand complex technical concepts.
• Project Management: Ability to manage multiple projects simultaneously and meet deadlines while maintaining high-quality

Responsibilities

• Develop and Write Procedures: Create detailed technical documents, including process instructions, safety protocols, and compliance guidelines that are easy to understand for all employees.
• Process reengineering: Contribute to redesigning business processes by identifying how tasks can be streamlined or automated.
• Collaborate with Teams: Work closely with project teams, subject matter experts, and regulatory bodies to gather information and ensure that procedures meet all necessary requirements.
• Review and Revise Documentation: Regularly update and maintain existing procedures to reflect changes in regulations, technology, or organizational processes.
• Ensure Compliance: Verify that all documentation adheres to relevant laws, regulations, and industry standards, including safety and quality requirements.
• Training and Support: Provide training and support to staff on new procedures and ensure that all employees understand and follow the documented processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees