Temp Office Specialist

State of Nebraska • Lincoln, NE

1d • $17

About The Position

Under general supervision, positions at this level perform a variety of detailed, time-consuming technical support activities to assist a section, unit, or immediate supervisor (usually mid-level or professional) with detailed portions of program, technical, or administrative operations or perform moderately complex clerical/secretarial support of a generalized or specialized nature. Duties are performed in accord with clear, applicable guidelines, relative to the employing agency’s program-administrative functions. Positions at this level apply knowledge of standardized rules, policies, procedures, guidelines, or practices to plan and carry out tasks and resolve problems. Assignments involve related steps, processes, and methods which require selection from a limited number of options/choices. Some judgment is applied in locating, selecting, and applying these directives to specific cases, but there is limited latitude for the use of initiative and discretion in resolving issues. Some positions may require knowledge of technical terminology or special software programs to perform duties unique to the employing agency. Positions in this class are primarily concerned with assuring procedures are followed correctly and work is completed timely.

Requirements

• Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency.
• Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.
• Knowledge of the practices, procedures, and equipment used in secretarial/clerical support operations; record keeping practices and database management; administrative reporting formats; customer service processes and principles; the program-administrative policies and guidelines; specialized processes and terminology associated with assigned work; grammar, punctuation, spelling, and composition for general business and specialized purposes; word and data processing software.
• Ability to communicate in person and by telephone, email, and correspondence to exchange information and ideas.
• Ability to interact effectively with persons of diverse backgrounds.
• Ability to summarize technical data and results of research and tracking activities into reports.
• Ability to prepare, proofread, and correct errors in information, documents, reports.
• Ability to understand and apply instructions and program-administrative policies and directives.
• Ability to implement decisions made and take actions selected by others to achieve work objectives, performance goals, and priorities.
• Ability to learn the organizational structure, mission, and activities of the employing agency.
• Ability to learn agency policies and procedures pertinent to the work assigned.
• Ability to maintain confidentiality.
• Ability to maintain accurate records and documentation.

Benefits

• We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life.
• Your paycheck is just part of your total compensation.
• For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed