Temp Depot Repair Technician

OSI Systems, Inc•Andover, MA

About The Position

Rapiscan Systems, designs, manufactures and markets security and inspection systems worldwide. Our products are used to inspect baggage, cargo, people, vehicles and other objects for weapons, explosives, drugs and other contraband. Rapiscan Systems security and inspection devices can be found in a wide range of locations such as airports, border crossings, railway stations, sea ports and terminals, government and military installations, and nuclear facilities. Perform hands-on liaison role between the engineering teams, production teams, quality teams and the service organization Provide support for customer and company equipment by upgrading, troubleshooting, repairing, maintaining, servicing and refurbishing non-intrusive inspection security systems using built-in diagnostics and external test equipment. Performs and documents all test and maintenance activities. Aids with continual product improvement by providing innovational concepts, solutions and processes. Diagnosis, repairs or replaces defective units/components as appropriate. Sets up and utilizes specialized test and diagnostic equipment to isolate malfunctions. Conducts equipment/system acceptance testing following established procedures. Prepares and documents the details of the "fix" to the problem at the completion of each repair. Adds repair information via Resco, CRM and or D365, as well as internally designed database. Uphold the company's core values of Integerity, Innovation, Accountability. Demonstrate behavior consistent with the company's Code of Ethics and Conduct. It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem. Duties may be modified or assigned at any time to meet the needs of the business.

Requirements

Minimum of 2 years of experience in a repair facility of field environment highly desired, with a strong desire to learn non-intrusive inspection security equipment.
Must have knowledge of electronic and mechanical assemblies, as well as wiring diagrams and schematics.
Customer interface and communication skills, both verbal and written, are a must.
Proficiency in Microsoft Office.
Willingness to work overtime as requested and non-standard hours, including weekends and holidays.
Must be team player with ability to work under pressure in a fast-paced environment with minimal oversight.
Must be capable of lifting 50 pounds.

Nice To Haves

Knowledge of complex mechanical systems, familiarity with test equipment (DVM and oscilloscope) and experience with High Voltage and non-intrusive inspection security equipment preferred.

Responsibilities

Perform hands-on liaison role between the engineering teams, production teams, quality teams and the service organization
Provide support for customer and company equipment by upgrading, troubleshooting, repairing, maintaining, servicing and refurbishing non-intrusive inspection security systems using built-in diagnostics and external test equipment.
Performs and documents all test and maintenance activities.
Aids with continual product improvement by providing innovational concepts, solutions and processes.
Diagnosis, repairs or replaces defective units/components as appropriate.
Sets up and utilizes specialized test and diagnostic equipment to isolate malfunctions.
Conducts equipment/system acceptance testing following established procedures.
Prepares and documents the details of the "fix" to the problem at the completion of each repair. Adds repair information via Resco, CRM and or D365, as well as internally designed database.
Uphold the company's core values of Integerity, Innovation, Accountability.
Demonstrate behavior consistent with the company's Code of Ethics and Conduct.
It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
Duties may be modified or assigned at any time to meet the needs of the business.