Temp Customer Service Representative
About The Position
Customer Service Representative provides excellent customer service, processes customers consumable purchase orders accurately and on time, and maintains strong professional relationships. Assists customers with new orders, advises on the status of orders in process, furnishes information on new products and processes returns. Essential Functions and Main Duties Complete accurate entry of customer orders Effectively perform miscellaneous customer service and clerical functions Establish and maintain professional working relations with customers Provide superior customer service by resolving questions, requests, and problems promptly and courteously Keep customers informed of Company policies, procedures, and status of their orders and accounts Assist and support company personnel as needed Keep management informed of area activities and of any significant problems Adhere to all company policies, procedures, and business ethics codes Duties may be modified or assigned at any time based on business need
Requirements
- 1+ years of experience in customer service and order entry
- Excellent communications and public relations skills
- Display attention to detail
- Display strong project management skills
- Good interpersonal and public relations skills
- Must be able to communicate verbally and in writing, and to receive and understand verbal and written instructions in English
- Able to work effectively both independently and in a collaborative team environment
Nice To Haves
- SAP experience preferred
Responsibilities
- Complete accurate entry of customer orders
- Effectively perform miscellaneous customer service and clerical functions
- Establish and maintain professional working relations with customers
- Provide superior customer service by resolving questions, requests, and problems promptly and courteously
- Keep customers informed of Company policies, procedures, and status of their orders and accounts
- Assist and support company personnel as needed
- Keep management informed of area activities and of any significant problems
- Adhere to all company policies, procedures, and business ethics codes
- Duties may be modified or assigned at any time based on business need
Benefits
- Visit our Career page to learn more about Perks & Benefits and working at Nihon Kohden America
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
