Teller

Triumph Financial • Moline, IL

433d

About The Position

The Teller at TBK Bank plays a crucial role in delivering exceptional customer service while facilitating accurate financial transactions. This position focuses on building and maintaining strong customer relationships, profiling clients to offer tailored banking products, and contributing to the overall success of the retail branch. The Teller is expected to take initiative in resolving customer issues and actively participate in community and bank-sponsored events.

Requirements

• High school diploma or GED.
• At least 18 years old.
• Preferably six to twelve months of bank teller experience.
• Customer service experience.
• Sales or cross-selling experience.

Nice To Haves

• Experience in a retail banking environment.
• Strong communication skills.
• Ability to work in a team-oriented environment.

Responsibilities

• Profile new and existing customers, suggesting tailored products/services.
• Provide exceptional customer service, exceeding expectations.
• Open new accounts, ensuring accuracy and timely documentation.
• Assist with Stop Payments, Debit Card Orders, and more.
• Take initiative to resolve customer issues and provide prompt feedback.
• Help maintain customer goodwill and contribute to branch goals.
• Professionally refer customers to various bank departments.
• Safeguard customer info, adhere to regulations, and maintain security.
• Process transactions while maintaining accurate records.
• Contribute to local community and bank-sponsored events.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 11-50 employees