Teller

PNC • Eatontown, NJ

433d

About The Position

As a Full Time Teller at PNC's Retail Branch, you will be responsible for delivering exceptional customer service, performing high volume banking transactions, and educating customers on new technology. This role focuses on developing strong customer relationships and identifying banking product referral opportunities to enhance customer financial wellbeing.

Requirements

• Demonstrated knowledge, skills, and abilities appropriate for the role.
• High school diploma, GED, or equivalent experience is preferred but not required.
• A comparable combination of education, job-specific certifications, and experience may be considered.

Nice To Haves

• Accountability
• Banking
• Client Loyalty
• Customer Experience (CX)
• Customer Service
• Identifying Opportunities
• Leveraging Technology
• Proactive Sales Competencies

Responsibilities

• Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
• Process a variety of customer interactions and transactions accurately.
• Educate customers on alternatives available for their financial interactions.
• Identify banking opportunities during customer interactions and make appropriate referrals.
• Engage with customers in the lobby to connect and position PNC products to meet their needs.
• Leverage technology and resources to educate customers on managing financial transactions.
• Apply product and procedural knowledge to solve customer problems.
• Adhere to all policies and procedures, demonstrating sound judgment within established limits.
• Ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Benefits

• Medical/prescription drug coverage with a Health Savings Account feature
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• Robust wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 8 occasional absence days each year
• 15 to 25 vacation days each year, depending on career level and years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED