Teller

Union State Bank • Hoover, AL

99d

About The Position

Entry level position in retail branch with customer service concentration. To be friendly and welcoming while promote a positive representation of the bank and assist the needs of the customers.

Requirements

• High School Diploma or equivalent education experience required.
• Balance money transactions, conduct error-free transactions while providing excellent customer service in a rapid and efficient manner.
• Good level of concentration and an ability to be friendly with the customer while maintaining control over each transaction.
• Job-related experience in processing proof and retail banking operations.
• 10 key operation with accuracy is essential to this position.
• Detail oriented position requiring effective communication skills with both co-workers and customers.
• Time Management in a fast paced, retail environment with interaction with general public.

Responsibilities

• Accepting, verifying and processing deposits, including accurate cash counts.
• Identity verification for disclosure of information, or instrument negotiation.
• Evaluation for Holds according to REG CC guidelines and get Officer approvals.
• Assist as witness to Opening/Closing of branch, and daily operating procedures.
• Verification and Admittance of customers to Safe Deposit Boxes.
• Efficient navigation of Teller Manual and daily accurate balancing of Teller Drawer.
• Make focused efforts to solve customer problems, by phone and in person.
• Promotion of Products and Services, including cross-selling opportunities.
• Assist Head teller with cross-training duties including ATM and Vault.
• Serve as a counter or witness in Teller Audits.
• Issue debit cards, cashiers checks and processing of loan payments, credit card payments.
• Promote Community Relation projects within the branch.
• Know the products and services offered by the bank to suggest to customers.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees