Teller

First Financial Bank • Pleasant View, TN

505d

About The Position

As a Teller at First Financial Bank, you will play a crucial role in helping the company achieve its vision of satisfying all customer financial needs and being the number one financial service provider in the market. Tellers are the face of the bank, representing the institution in the community and ensuring that every customer interaction is positive and productive. Your primary responsibility will be to assist customers with their banking transactions while also identifying opportunities to introduce them to new products and services. This role requires a commitment to customer service excellence, as you will be expected to greet customers warmly, engage them in conversation to understand their financial needs, and process transactions efficiently and accurately. In this position, you will be responsible for maintaining and balancing a cash drawer, processing various customer transactions such as check cashing, withdrawals, deposits, and loan payments, all while adhering to established guidelines. You will also be tasked with identifying sales referrals and recommending alternative banking channels to customers. Compliance with bank regulations is paramount, and you will be required to complete all assigned compliance training. Additionally, you may have duties related to safe deposit boxes, ATM balancing, and mentoring new tellers. The ideal candidate for this role will possess strong communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment. You will need to demonstrate reliability in attendance and a commitment to achieving both individual and team goals. Your ability to maintain confidentiality and professionalism will be essential in building trust with customers and colleagues alike. Overall, this position offers a dynamic work environment where you can make a significant impact on customer satisfaction and contribute to the bank's success.