Teller

Central Bancompany • Camdenton, MO

117d

About The Position

The position involves working approximately 30 hours per week, including every Saturday, providing a variety of teller and savings/checking account services. Responsibilities include handling deposits, withdrawals, payments, greeting customers, and maintaining accounts. The role requires exploring customer needs and cross-selling services that are in the best interest of the customer, making appropriate referrals to other departments, and providing superior service to customers. The employee must conduct relationships and activities consistent with established Bank policies, procedures, and systems, as well as comply with the corporate code of conduct, Bank Secrecy Act, and all applicable State and Federal laws and regulations. There may be occasional back-up for New Accounts as needed.

Requirements

• High school education or equivalent; or high school senior student working in school Cooperative Education Program.
• Cash handling and customer service experience preferred.
• Basic math skills required.
• PC and typing skills required.
• Attention to detail required.
• Ability to maintain regular and punctual attendance.
• Strong customer relations skills and ability to communicate and work well with employees and customers.
• Good judgment skills and the ability to handle confidential information.
• Ability to operate teller and office equipment including computers, calculators, telephones, and security devices.

Responsibilities

• Provide daily deposit services such as handling deposits, withdrawals, holds, loan payments, cashier's checks, money orders, stop payments, telephone transfers, direct deposits, cash advances, and other related matters.
• Maintain cash drawer within prescribed limits and accurately count, receive, and disburse cash.
• Verify and balance assigned cash drawer daily and maintain cash over and short record.
• Assist in identifying cash shortages and maintain cash drawer variances within Central Bank guidelines.
• Prepare necessary forms for proper completion of Bank Secrecy Act (BSA) requirements.
• Acquire and maintain thorough knowledge and understanding of compliance and regulatory issues relating to teller and customer service areas.
• Maintain neat and orderly work area and ensure that all cash, negotiable and confidential records are secured and/or disposed of properly.
• Demonstrate proficiency in providing exemplary customer service in person and by telephone.
• Actively listen to customers and maintain a friendly, positive, and professional attitude.
• Resolve difficult situations with tact and diplomacy.
• Look for creative ways to make customers feel appreciated and special.
• Actively take advantage of all sales opportunities, cross-selling bank products and services.
• Participate in STEP program and work with manager to set STEP goals.
• Make referrals to other business units for banking products and services.
• Acquire and maintain knowledge of all bank products and services.
• Attend all required training and assist others in the department/facility as needed.

What This Job Offers

• Job Type: Part-time
• Industry: Management of Companies and Enterprises
• Education Level: High school or GED