Teller

INDEPENDENT BANK • Collierville, TN

106d

About The Position

Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Promote bank products through positive proactive sales to prospects and cross sales to customers, inform and educate both about products, services and benefits. Provide support to branch management. Universal Bankers must adhere to all Bank policies, procedures and all compliance regulations.

Requirements

• High school diploma or general education degree (GED).
• 1 year of experience as either a Teller or as a Relationship Banker.

Nice To Haves

• Experience with Microsoft Office Suite, including Outlook, Word, Excel, and MS Access.
• Familiarity with 10-key calculator and coin counter.

Responsibilities

• Provide teller/platform support as needed to keep the lines to a minimum and to provide quality customer service.
• Perform daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks.
• Open checking accounts, savings accounts, and provide all other deposit product services.
• Actively inform clients of products/services, profile clients to identify financial needs, follow through, and close the sale.
• Explain product benefits, changes, restrictions, requirements, and any other relevant product information to clients.
• Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships.
• Participate in client calling activities during special deposit/loan campaigns.
• Take loan applications for personal/retail consumer needs and hand off the processing of these applications to the appropriate associate.
• Assist branch management with on-the-job training of new associates.
• Participate in branch meetings to enhance knowledge of sales initiatives/processes, bank products, operational processes and exceptional customer service delivery.
• Assist branch associates with all aspects of daily branch operations as needed.
• Perform all other job-related duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees