Teller

INTRUST Bank•Manhattan, KS

13d

About The Position

At INTRUST Bank, People Come First. Guided by strong character qualities—such as respect, compassion, humility, positivity, and initiative—we work to support one another, serve our customers, and strengthen our communities. Here, your career matters. You’ll find an environment where you’re encouraged to grow, empowered to lead at any level, and supported as you build a meaningful career with a trusted organization. Job Summary: The Teller is responsible for providing excellent customer service, accurately and efficiently processing daily transactions for customers, and making referrals of all bank products and services. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships. Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST’s character qualities.

Requirements

High School diploma or equivalent is required.
Strong communication and listening skills
Detail oriented
Knowledge of basic math
Strong interpersonal skills
Service oriented
Must be able to utilize multiple Microsoft Office products and web-based applications simultaneously.

Responsibilities

Ensure excellent customer satisfaction and service quality according to INTRUST’s Character Qualities.
Provide a friendly, accurate, knowledgeable, and professional customer experience.
Perform basic teller transactions.
Accurately and efficiently process transactions within the limitations of standard bank and teller policies and procedures.
Identify needs-based opportunities and make referrals primarily to the Bankers and also to other areas of the corporation to fully meet customers’ financial needs.
Complies with bank operations and security procedures.
Consistent use of good judgment to protect customers and INTRUST Bank; protect the integrity of bank documents and customer confidentiality.
Scan work for image branch capture in a timely manner according to procedure.
Complete any other branch-specific responsibilities as assigned.
Consistent use of good judgment to protect customers and INTRUST Bank.