Teller

Nusenda Credit Union • Las Cruces, NM

3d

About The Position

As a Teller at Nusenda, you are the member’s first point of contact. You will be a trusted financial resource to existing and potential members by assisting with routine financial transactions at an exceptional service level. You will use a consultative approach to evaluate, educate, and fulfill member financial needs, referring members to specialized departments when necessary.

Requirements

• One to three years of similar or related experience.
• Previous banking experience preferred.
• Equivalent to a high school education.
• Advance knowledge of service delivery operations.
• Accuracy in numbers, procedural detail, processing and balancing negotiable instruments.
• Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution.
• Ability to adapt quickly to change and proactively communicate.

Responsibilities

• Processes member financial transactions in accordance with established policies, procedures, laws, and regulations, with a high degree of accuracy.
• Financial transactions include, but are not limited to, cash, negotiable instruments, account transfers, and loan/credit card payments.
• Assists members by assessing needs and educating on available products utilizing a needs-based sales approach and refers members to specialized departments as needed.
• Assist in a variety of tasks to ensure efficient office operations including opening and closing procedures.
• Operate as a vault teller and is responsible for vault cash duties including cash ordering.
• Assist management with training and development of new and existing tellers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED