Under general supervision, but conforming to established policies and procedures, employee operates a teller's window by providing prompt, efficient, and accurate customer service functions while representing the Bank in a courteous and professional manner. The goal is to provide the customer with excellent service so that the customer continues to use the bank for all his or her financial needs. ESSENTIAL FUNCTIONS Provides courteous and professional customer service. Accepts deposits and cashes checks to customer's accounts. Cross-sells the Bank's services and products. Accepts loan payments and safe deposit box rental payments. Admits customers to safe deposit boxes. Answer customers inquires and gives balances. Balances transactions at end of day and verifies cash totals. Cross trains in other areas of Banking Center to provide backup when needed. Perform duties as defined in the Bank Secrecy Act/Anti-Money Laundering Program. Performs other duties as assigned by management. POSITION SPECIFIC COMPETENCIES Professionalism- Represents the company with the highest standards of professionalism. Exceptional in terms of honesty, integrity, confidentiality, deportment, and dress. Productivity- Consistently produces a very high volume of work. Uses company time and resources extremely optimally and meets schedules and deadlines. Attendance- Minimal number of absences [excluding vacation and legally required leave] regardless of reason. Also includes the number of times tardy for work or returning from lunches and breaks. Attention to Detail- Accuracy and attention to detail are exceptional. Assignments are completed carefully and in full accordance with specific instructions. Exceptional quality standards are maintained in the recording of numerical data and organizational information. Grammar, spelling, and punctuation are flawless.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED