Teller

First Western Bank & Trust • Baxter, MN

13d • $16 - $19

About The Position

Provide prompt, courteous, efficient, and accurate service while handling customer banking matters in support of First Western Bank & Trust’s sales and service objectives while adhering to the bank’s culture of customer service excellence.

Requirements

• High School diploma or general education degree (GED) required
• Knowledge of customer service principles and practices
• Knowledge of administrative and clerical procedures
• Must be a team player with excellent interpersonal skills, strong written and oral communication skills, active listening skills, and proven customer service skills
• Must be detail oriented, able to work under minimal supervision, stay poised under pressure, manage multiple tasks at one time, and interact with co-workers and customers in a professional manner
• Must have proficient spoken and written English language skills
• Must have cash handling, general math, and computer skills

Nice To Haves

• One year of banking experience preferred

Responsibilities

• Perform teller opening and closing procedures to ensure teller stations and bank access areas are readied each day
• Provide excellent customer service by greeting customers in person or on the phone in a timely, courteous, and professional manner
• Properly identify each customer in accordance with bank policy and uphold confidentiality of customer and proprietary information
• Maintain responsibility for cash drawer and follow proper balancing procedures
• Handle a wide variety of customer banking matters accurately and efficiently; includes cashing checks; making checking and savings account deposits and withdrawals; processing credit card, loan and ACH payments; calculating loan payoffs; redeeming savings bonds; processing coin and currency orders; ordering new and issuing temporary checks; selling and issuing gift cards and travel cards; and wire transfers
• Assist customers with debit card maintenance and account maintenance; includes name changes, address changes, deposit product changes, and CD renewals

Benefits

• comprehensive health benefits and programs, which may include insurance for medical, vision, dental, and more
• 401k with company match
• company contribution to Health Savings Account
• banking benefits
• short-term disability
• life and long-term disability
• bonding leave
• holidays
• sick leave
• vacation
• This position may also be eligible to participate in an annual bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees