TELLER - SOUTH RENO BRANCH

GREATER NEVADA • Reno, NV

4d • Onsite

About The Position

The Teller position plays a pivotal role in our commitment to elevating member value and fostering meaningful interactions and relationships. As a Teller, you will serve as the face of the credit union, providing exceptional member service and personalized financial solutions to our members. Primary responsibilities include conducting various financial transactions accurately and efficiently, promoting our comprehensive range of products and services, and building strong rapport with members through genuine engagement and proactive support.

Requirements

• 6 months customer service experience
• 6 months cash handling preferred
• Excellent Communication Skills
• Problem Solving and Analytical Skills
• Friendly and Outgoing Personality
• Sales Skills and Experience
• Effective Relationship Building Skills
• Willing to take initiative
• Action oriented
• Communicates effectively
• Customer (member) focused
• Collaborates

Responsibilities

• Create a welcoming and positive environment for members by greeting them warmly, actively listening to their needs, and assisting in a friendly and professional manner.
• Conduct various financial transactions accurately and efficiently, including but not limited to deposits, withdrawals, transfers, and loan payments, ensuring that member accounts are handled with precision and attention to detail.
• Balance cash drawers and maintain proper cash levels.
• Educate members on various GNCU products and services and identify opportunities to cross sell products and services to meet member’s financial needs.
• Adhere to all regulatory requirements and internal policies and procedures to safeguard member confidentiality and protect against fraud or unauthorized transactions, maintaining the integrity and security of the credit union's operations.

Benefits

• Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents
• Health Savings Account contributions
• Supplemental insurance and life insurance plans
• Paid time off, including vacation and sick time, 12 annual paid holidays, 2 floating holidays, 1 floating wellness day and sabbatical leave after every seven years of employment
• Paid time to volunteer and make a contribution to the community
• Employee product and service discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees