Teller

BECU•Everett, WA

1d•Onsite

About The Position

BECU is a financial institution with 1.5 million members and over $30 billion in managed assets, guided by a "people helping people" philosophy since 1935. This philosophy drives a deep commitment to serving members, communities, and each other. Joining the team means becoming part of a purpose-driven organization where work makes a real difference, with business and technology transformation on the horizon. The Teller role is crucial for providing quality service to members, ensuring all transactions are conducted accurately, professionally, and in a timely manner, thereby making a positive impact on members' banking experience. As a financial services cooperative, BECU is member-owned and not driven by profit, focusing instead on improving the financial well-being of its community. The organization is growing and committed to providing resources and support for employees to learn, grow, and build meaningful careers.

Requirements

High School Diploma or associated Certification (GED).
1 year of customer service or relevant experience.
Proficient math skills, with the ability to process account transactions accurately.
Ability to multitask.
Good verbal and written communication skills.
Good interpersonal skills to ensure professional handling of member concerns.
Ability to work independently and as a team member, using discretion and sound judgment.
Additional hours as necessary to accomplish objectives and goals.

Nice To Haves

Teller or cash handling experience.
Spanish language fluency highly desirable.
Strong attention to detail and accuracy in handling transactions.
Experience in promoting and selling financial products or services.
Knowledge of regulatory requirements related to financial transactions.
Successful completion of in-house teller training program.

Responsibilities

Ensure that every interaction with the members reflects our commitment to exceptional service and values (Member Advantage Program).
Uphold the highest standards of performance and information security in all aspects of your role (Information Protection Program).
Address member needs promptly and effectively, demonstrating a proactive and helpful approach.
Guarantee that all members receive the attention and care they deserve, resolving any concerns or complaints promptly and effectively.
Assist the community with financial wellness, which could involve financial education programs or access to financial planning resources.
Ensure that all teller transactions are conducted accurately, professionally, and in a timely manner.